Swimming with the dolphins helps Salesforce.com CEO make a splash in software industry

I am reading Marc  Benioff’s book, Behind the Cloud and I came across this article that seemed worth sharing:

Whether he’s swimming with dolphins in the Pacific Ocean or drawing inspiration from rappers, Marc Benioff has broken the CEO mold while running Salesforce.com Inc. for the past decade.

Benioff, 45, wouldn’t be a billionaire and Saleforce.com wouldn’t have emerged as an even better investment than Google if he hadn’t been able to persuade so many corporate decision makers to change their ways.

Salesforce.com rents software for managing customer relationships and delivers its product exclusively over the Internet. The concept, often called “cloud computing,” is hot now, but it was considered a pie-in-the-sky notion when Benioff started Salesforce at the height of the dot-com boom in 1999.

There’s no such worry now. Saleforce.com has more than 77,000 customers, nearly 5,000 employees and steadily rising revenue that’s expected to hit $1.5 billion in the company’s current fiscal year.

His most impressive accomplishment of all: A $10,000 investment in Saleforce’s June 2004 initial public offering would now be worth nearly $84,000, based on the company’s July 21 stock price of $92.16. By comparison, a $10,000 investment in Google’s August 2004 IPO would now be worth about $56,000.

Read more at the Washington Examiner: http://www.washingtonexaminer.com/economy/swimming-with-the-dolphins-helps-salesforcecom-ceo-make-a-splash-in-software-industry-99032689.html#ixzz0v0bziSfM

Read more at the Washington Examiner by Michael Liedtke:

salesforce.com Report Builder Preview webinar

Below is video that previews new functionality called the Report Builder which is scheduled for Winter 2010 release. This new drop & drag UI is intuitive and easy to learn. This is a huge improvement to the end user experience over the report wizard. This is completely compatiable with the old report wizard, so users have a choice of which report writer to use until the old wizard is phased out (expected Spring 2012). It allows end users to build a report and view it quicker. Their are enhancements on report types over the current report wizard process.

Salesforce.com is on an monthly release cycle, so expect the reporting functionality to continue to improve. Historically, reporting has been a challenge when compared to competing products like Oracle CRM On Demand, so salesforce.com users had to reach out to 3rd partner Apps on the Appexchange to meet requirements. This is a significant step in the right direction.

This new User Interface is the future of salesforce.com reporting, so if you were looking at purchasing a reporting plug check out the Report Builder Preview in a free developer’s account first.

Another interesting Business Intelligence product to look at that is available on the App exchange is
Qlikview. Qlikview has a niche solving the age old problem of aggregating data out of Oracle, SAP, Microsoft SQL, salesforce.com, excel spreadsheets, and other data sources  to give users useful information. So far it seems like an affordable ,  scalable, enterprise-grade application,  with low maintenance and a  quick implementation time line.

salesforce.com Report Builder Preview

salesforce chatter demo overview

Salesforce Chatter will transform the way you collaborate with people in your company. As both a collaboration application and a platform for building collaborative cloud-computing apps, Chatter helps you connect and share information securely like never before—all in real time. Welcome to the new world of work collaboration, where everyone is more productive and makes smarter business decisions.

Free functionality coming soon to your salesforce instance. Check out this 4:00 video

Demo of salesforce CRM Non-Profit Starter Pack

Recorded high level demo of the nonprofit starter pack. Could be used for training and/or demonstrations. Goes through Donation Tracking, Campaigns, Volunteers, Fund Raising, Events, and Activity Tracking in 360 degree view.

Creating a Form with Google Docs

Google Apps Spreadsheet formsHere is a quick instructional video on how to use Google Docs forms functionality to collect information from any-sized group into a single online spreadsheet.

The forms are simple, intuitive, and require no programing.

You can create forms from spreadsheets from:

  1. Google Apps spreadsheet
  2. Google Gmail
  3. using this URL

Read more about Google Forms at Google Operating System here

Marc Benioff at Google Atmosphere 2010 demos chatter

Mark Benioff talks t0 300+ CIO’s about cloud computing at Google’s Atmosphere 2010 (video 31:07). Benioff confirmed that the chatter release will be rolled out in the June 2010 Summer release. The chatter demo by Kraig Swensrud starts at 10:40. It demonstrates a radically new concept of collaborating for an enterprise product –  interacting with other human beings in a computer system with a human personal touch but adoption the Facebook features like status updates and profiles to connect users to other users.  Check it out.

Screen shot of demo example of Chatter Groups.

Chatter demo example of facebook like groups
Allows a collaborative workspace like a facebook fan club or group for users with similar interest like competitive intelligence or Non-Profits.

Google Apps Introduces a New Google Docs

So why are more than 2 Million organizations and 10 million + users picking Google Apps over Microsoft ?

  1. Significant cost advantage over Microsoft
  2. Fast feature functionality releases  manages by Google
  3. A secure cloud infrastructure managed by Google
  4. Intuitive products. Its easy to use and maintain.
  5. Growing partner ecosystem with Apps Exchange Google Marketplace

Google Docs lets you create, share, and collaborate on documents online. And it just got better with rebuilt editors for documents, spreadsheets, and drawings, designed to improve collaboration, increase speed, and create richer documents.

Salesforce Foundation Overview of salesforce.com for Non-Profits CRM vs Blackbaud, Microsoft, Oracle CRM On Demand

Why have over 6000 non-profits chosen salesforce.com’s CRM for its primary Constituent Relationship Management tool? Why have Environmental Defense Fund, Red Cross, Kaiser Permeante, and other Non-Profit organizations standardized their donor management systems on salesforce.com over Blackbaud’s Raiser’s Edge, Microsoft Dynamics CRM, and Oracle CRM On Demand?

  • Great product at a great price. (10 Free Enterprise salesforce.com seats or $15,000 annual value)
  • Easy to use,  administer, and configure.
  • Open source Non-Profit Starter Pack customized for Donations, Households, Volunteers, and much more
  • An  active Salesforce.com non-profit community (end users like you collaborating )
  • It’s the CRM product the users like and actual use.

How do you learn more about obtaining 10 free Enterprise Licenses and 75% discount on additional CRM seats if you are a qualify 105(c)3 Non-Profit? This video from the salesforce.com foundation will give you an everything you needed to know to know.

Looking to talk to other Non-Profits that made transformation step,  Contact us

salesforce.com Non Profit Roll Up Data Reporting

This sophisticated data model video (2:25) illustrates a recent salesforce.com functionality enhancement. This example is a Non Profit Roll Up of Data Reporting of complex data models.

salesforce.com startup mode retro website November 1999 – picking a SaaS winner

Its been 10 years and 3  months since salesforce launched its website kicking off the SaaS (Software-as-a-Service) Revolution.

salesforce.com Wayback machine

Sofware-as-a-Service (SaaS) Revolution starts with salesforce SFA CRM product for businessesI was reading Marc Benioff’s book Behind the Cloud and thought it was an appropriate beginning blog entry. In his book he gives some behind the scenes dialogue on how he and his team built salesforce.com with a playbook. As a SaaS enthusiast, I enjoyed the book and anxiously wait for the Unauthorized Version of Behind the Clouds to emerge to fill in some of the missing pieces.

I am starting with this post for a few reasons.  Looking at this website to the left or any of the early pages, would you have bet that this company could achieve the Success and brand recognition  that we know today?

  • One of the 15 software companies in the past 30 years to achieve over $1 Billion in annual revenues.
  • NYSE symbol CRM has achieved Market Capitalization of $7B+, Annual run rate revenues of $1.4 Billion
  • As of February 24,2010, 72,000 companies with  >2.0million licenses currently subscribe to salesforce.

To confess, I was a Goldmine user and  financial advisor during salesforce.com’s early launch. I heard the media buzz that Marc Benioff created, so I tried one of the  early versions  of salesforce.com.  I never thought that this product would make it and stayed with Sage’s Goldmine product until mid 2005, a year after the salesforce.com IPO.  I was in disbelief that a software product’s functionality could change so dramatically in 5 years while the price remains constant – a 10X improvement. Compare that to  the functionality improvements the end user sees between Microsoft Office 2003 and the 2007 version ( marginal improvements for a company that gets $19 Billion a year from Office) Welcome to the SaaS revolution!

So, I ask for your patience as I launch the SaaS Solutions website. We are a SaaS, customer-centric, value add start-up with the focus of combing People, Process, and Technology for Results.

I am currently doing salesforce.com contracting services for various Non-Profit organizations in Philadelphia, PA.

My previous experience includes :

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