Salesforce Implementation

From our business process review, to our post-go-live support, we will carefully guide you through the implementation process of salesforce.com. To ensure a complete alignment between sales and marketing efforts, we’ll work with all teams involved to make sure your bases are covered.

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Salesforce Optimization/Enhancement

Unlock the true potential of your salesforce.com with our Optimization & Enhancement Services. Recommended for companies stabilized after initial deployment, and are now interested in advancing sales by advancing their salesforce.com system.

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Admin On Demand

We provide system administrative support when you know what you need, and need it most.  Alternatively, we can also act as be your ‘on-call’ Salesforce administrator for general support issues that occasionally arise. Our Admin OnDemand service is based on a pay-as-you-go approach, and is an affordable choice for organizations interested in expert support at their fingertips, or simply just short-term assistance in the interim.

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Training

Whether it’s your sales staff, service, system administrator, marketing team, or management, we will not leave you stranded once your CRM system is setup. Proper training is essential to getting the most out of your salesforce.com package, and by teaming with us, you automatically get years of experience in the field. Once your project hits the “Go Live” stage, your staff will be trained so that maximum ROI is gained from your investment.

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Force.com Development

Now that the basic optimization is complete, with the use of Workflow, Triggers, APEX, Visualforce, and Force.com, salesforce.com can be customized to your company’s very specific needs. There’s no need to have to force a square peg into a round hole. We will further customize to meet your needs.
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Integration Services

What good is a system if it can’t talk to your other systems? We have already done all the exploring and test driving so let us help you choose the right 3rd party tools to help integrate your systems. Whether it is for datamanagement or cloud services we can suggest the right tools for you. We’ve implemented systems such as Informatic, Boomi, Perficient, ODBC, and Open Source. We can also help our clients use salesforce APEX Data Loader, Triggers, APEX Classes, API’s, and web web services. We can help integrate your salesforce data between with Oracle, SQL, MySQL, or Amazon Cloud Services

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Data Services

Data is the lifeblood of every successful CRM Implementation. Let us help you evaluate your data and work with you team around Best Practices of Data Quality Management. Like most companies, your data may be dispersed throughout the company in various formats. We’ll take contacts and supporting data from your old systems such as spreadsheets, ACT, Goldmine and Outlook, scrub it down and import it into your salesforce.com so that all of your teams have access to the same data for a 360 degree view of your organization.

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eLearning Services

How can eLearning help? If you have people to train and need a solution that takes into account that schedules, locations and needs are not all the same for every person, eLearning could be the best option for you. Whether it is an overview of a topic, or an in depth simulation specific to your situation, we can help build the solution for your needs.

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